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Account Setup
Account Utilities
Account Services
Daily Backups
Hot Link Protection
IMAP Mail Services
Java Servlets
Mail Forwarders
MySQL Database
Password Protector
Pop Mail Accounts
Preinstalled CGI's
Private cgi-bin
Subservers
Unix Shell Access
Virtual Domain Name
Virtual FTP Server
Developer Information
FAQ's
Network IP Addresses and Hostnames
Automatic Install
Scripts
Home > Support > Account Services
Backups
All our servers are backed up daily to prevent loss of your information in the event of a catastrophe. Nonetheless, it is highly advisable that you also maintain a copy of any important data and store it on your local computer.
Hot Link Protector
A common problem faced by many web masters is the problem of "hot linking". This is the practice of literally stealing bandwidth from another web site. This occurs when somebody embeds images from your web site on their page and force the images to be loaded from your web site (thereby making you responsible to the transfer generated by his web site).

To protect against this problem Silicon Valley Web Hosting has developed a set of filters that, if enabled, will allow your virtual servers to refuse to serve any images not requested by a page within your site. If somebody does try to hot link to images on your web site they will instead receive a "not authorized" message.

CGI Support
CGI scripts and CGI script development are fully supported. Each account has a private cgi-bin directory where customers can place their own CGI scripts. Our UNIX shell server can also be used to develop CGI scripts and web applications. In addition to the private cgi-bin directory Silicon Valley Web Hosting provides a globally accessible cgi-bin directory with the latest popular and publicly available CGI scripts, as well as some custom CGI scripts developed by Silicon Valley Web Hosting to meet some common needs of our clients.
IMAP Mail Services
The IMAP mail protocol is used essentially the same manner as the POP protocol. The main difference is that IMAP stores the mailbox entirely on the mail server whereas POP stores the mail on the client machine (e.g. A Eudora or Netscape mail box on your hard disk). This feature makes IMAP useful for those who read mail at more than one machine and would like to keep the same mailbox state information with them where ever they go.
Java Servlets
Java servlets present an extremely attractive alternative to using server-side CGIs. This emerging technology allows you to leverage to full flexibility of the Java language and the persistent nature of the virtual machine.

Unlike most servlet hosting companies, we provide each servlet customer with their own virtual machine. By providing private virtual machines we completely eliminate all of the security concerns that most companies face when they host shared virtual machines. Since each user has his own runner/virtual machine, we can allow you access to your own configuration file -- you are free to make any changes as you see fit.

Included with servlet support are the MM JDBC drivers for use with our MySQL database server. Also preinstalled is the GNUJSP parser to allow the use of Java Server Pages (a formidable replacement to Microsoft's Active Server Pages). Coupled with UNIX shell access, you are provided with a complete servlet hosting environment.

Mail Forwarders
A Mail Forwarder is a virtual email address that automatically forwards any mail sent to it to another email address. All Silicon Valley Web Hosting customers receive up to 100 Mail Forwarders per domain. It's common for businesses to setup mail forwarders for departmental email addresses, such as sales@your_domain.com, info@your_domain.com, support@your_domain.com. This routes mail to your sales team, information services, or your support department, respectively. An online mail controller is provided so that you can manage your own mailboxes and mail forwarders.
Password Protector
A common problem for people running pay-for-access sites is that of password posting. Password posting is where your web site members post their username and password to a "free passwords" web site to allow others to gain access to the pay-for-access material on your web site without actually signing up for service. This can be a very costly problem since literally thousands of people could be using your web site without paying you a dime.

To protect against this problem Silicon Valley Web Hosting has developed several monitoring programs. When enabled your user activity is monitored throughout the day and if there is any account which is used by an excess number of IP subnets (indicating a hacked account) your are sent a warning email. The Protector also has an option to automatically delete those user accounts.

Additionally, the Protector monitors your account for brute-force hack attempts. If found the Protector will send you a warning email and it will optionally block all further access attempts from the offending IP address(es).

MySQL Database Access
As a courtesy to our customers, Silicon Valley Web Hosting provides access to the MySQL database server at no additional monthly charge. Although this is a feature used mainly by web site and software developers, there are some CGIs that require SQL services to properly function.
POPmail Accounts
POPmail accounts allow you to have a custom mailbox where you can receive mail. It's common for our dedicated connection customers to have a popmail account for each member of their organization (employees, volunteers, partners, etc). All Silicon Valley Web Hosting customers are entitled up to 10 POPmail accounts at no additional cost. An online mail controller is provided so that you can easily administer your own POP mailboxes and mail forwarders. In addition to POP mail services we offer IMAP mail services. See the description of IMAP Mail Services for more information.
Secure Server (SSL)
SSL allows for encrypted and authenticated transmission of information via the https protocol. Transmission of sensitive information such as credit card information can be encrypted by using a secure server.
Subservers
Subservers allow you to arbitrarily create vanity servers underneath your domain. For instance, you may create a subserver called "support.your_domain.com". When somebody follows a link to "http://support.your_domain.com" they are shown the support section of your web site. Subservers make it extremely easy to modularize and divide your site.

When you set up your account you must request that subservers be enabled. By default subservers are not enabled.

UNIX Shell
UNIX shell access allows you to easily develop and install your own CGI programs. We have various development packages installed including a C compiler and Perl interpreter. The UNIX shell is accessible via either telnet or SSH (secure shell).
Virtual Domain Name
Each Silicon Valley Web Hosting account has the ability to use custom domain names (mydomain.com). Silicon Valley Web Hosting provides name service and registration services for custom U.S. domain names.
Virtual FTP Server
Each virtual domain is allotted a virtual FTP server where you can have your own authenticated virtual users. An online management tool is provided that will allow you to create, delete, or modify your existing virtual FTP user. With the virtual FTP server you gain the ability to grant access to specific portions of your web site.

As an example, let's suppose you manage a web site that deals with movie reviews. Further, let's suppose that you have three people working for you; one is assigned to work on the "westerns" section, one is assigned to work on the "action" section, and the third is assigned to work on the "comedy" section. You can create three virtual FTP users and restrict one user to the westerns section, one to the action section, and the third to the comedy section. Each person will then have the ability to update his or her own section but will be restricted from accessing any other sections of the web site.

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