Silicon Valley Web Hosting has been a leading name in the web hosting industry since 1997. Our commitment to our customers today is the same as our commitment to our customers when we started doing business:
- High Performance Quality Solutions
- Superior Customer Service
- 100% Uptime
Our goal is to be a partner in your business, and with our 24x7 Customer Support we’re here to help you succeed. We know our customers trust us to deliver consistently, and that’s why we stand behind our service and products with a 100% Uptime Guarantee.
The Silicon Valley Web Hosting Service Guarantee
We guarantee that our network and add-on services will be available 100% of the time within any given month, excluding scheduled maintenance. This includes our Network and Infrastructure Systems, but does not include services or software running on your Bare-Metal or Virtualized Servers. This does not include network issues outside of our control (issues with the greater Internet once your data leaves our network, though we do our best to respond to those instances of degraded service as well). We will credit you 5% of your monthly fee for every 60 minutes of downtime, starting from the time you notify us of the problem via a Support Ticket, upto 100% of your monthly fee for the affected Bare-Metal or Virtualized Server.
Our customers often refer their colleages and friends to us, and once you join the SVWH family you’ll never look back. Contact firstname.lastname@example.org or call to find out more about how Silicon Valley Web Hosting can Accelerate Your Business.